2022 Wall Street Journal Bestseller Cut through the hype and unlock the game-changing potential of conversational AI. In Age of Invisible Machines, celebrated tech leader Robb Wilson delivers an eye-opening and startlingly insightful blueprint for leveraging conversational AI in order to make your organization self-driving--with a growing ecosystem of interconnected automations accelerating all aspects of your business. Conversational AI is changing the nature of every job at every company (starting yesterday) and this book is relevant for anyone who will be affected by the acceleration of these technologies. You'll learn how to develop a strategy for hyperautomation by identifying the outdated processes and systems holding your organization back. You'll discover ways of internalizing and orchestrating new technologies that are force-multipliers for rapid growth. A must-read for every business leader, Wilson's book debunks common myths about conversational AI while laying bare the inevitable complexity of restructuring your business to unlock the massive opportunities this new era affords. You'll also find: Compelling discussions of the ethical dilemmas that lie in wait as mass adoption of conversational AI takes hold Fascinating explorations of what a self-driving organization looks like and how you can use conversational AI to create a durable competitive advantage Strategies behind creating an ecosystem for hyperautomation that any company can begin implementing immediately QR links to ongoing, interactive online discussions of the material covered in each chapter An essential and practical discussion of the future of conversational AI and hyperautomation, Age of Invisible Machines belongs in the hands of founders, entrepreneurs, business leaders, designers, tech enthusiasts, and anyone else with a stake in the future of business.
The misuse of AI has led to wrongful arrests, denial of medical care, even genocide-this book offers 7 powerful principles that business can use now to end the harm. AI holds incredible promise to improve virtually every aspect of our lives, but we can't ignore its risks, mishaps and misuses. Juliette Powell and Art Kleiner offer seven principles for ensuring that machine learning supports human flourishing. They draw on Powell's research at Columbia University and use a wealth of real-world examples. Four principles relate to AI systems themselves. Human risk must be rigorously determined and consciously included in any design process. AI systems must be understandable and transparent to any observer, not just the engineers working on them. People must be allowed to protect and manage their personal data. The biases embedded in AI must be confronted and reduced. The final three principles pertain to the organizations that create AI systems. There must be procedures in place to hold them accountable for negative consequences. Organizations need to be loosely structured so that problems in one area can be isolated and resolved before they spread and sabotage the whole system. Finally, there must be psychological safety and creative friction, so that anyone involved in software development can bring problems to light without fear of reprisal. Powell and Kleiner explore how to implement each principle, citing current best practices, promising new developments, and sobering cautionary tales. Incorporating the perspectives of engineers, businesspeople, government officials, and social activists, this book will help us realize the unprecedented benefits and opportunities AI systems can provide.
The coming of the AI revolution in brick-and-mortar retail In AI for Retail: A Practical Guide to Modernize Your Retail Business with AI and Automation, Francois Chaubard, AI researcher and retail technology CEO, delivers a practical guide for integrating AI into your brick-and-mortar retail business. In the book, you'll learn how to make your business more efficient by automating inventory management, supply chain, front-end, merchandising, pricing, loss prevention, e-commerce processes, and more. The author takes you step by step from no AI Strategy at all to implementing a robust AI playbook that will permeate through your entire organization. In this book, you will learn: How AI works, including key terminology and fundamental AI applications in retail How AI can be applied to the major functions of retail with detailed P&L analysis of each application How to implement an AI strategy across your entire business to double or even triple Free Cash Flow AI for Retail is the comprehensive, hands-on blueprint for AI adoption that retail managers, executives, founders, entrepreneurs, board members, and other business leaders have been waiting for.
A Wall Street Journal bestseller A Publisher's Weekly bestseller A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic, Competing on Analytics, and the head of Deloitte's US AI practice. Though most organizations are placing modest bets on artificial intelligence, there is a world-class group of companies that are going all-in on the technology and radically transforming their products, processes, strategies, customer relationships, and cultures. Though these organizations represent less than 1 percent of large companies, they are all high performers in their industries. They have better business models, make better decisions, have better relationships with their customers, offer better products and services, and command higher prices. Written by bestselling author Tom Davenport and Deloitte's Nitin Mittal, All-In on AI looks at artificial intelligence at its cutting edge from the viewpoint of established companies like Anthem, Ping An, Airbus, and Capital One. Filled with insights, strategies, and best practices, All-In on AI also provides leaders and their teams with the information they need to help their own companies take AI to the next level. If you're curious about the next phase in the implementation of artificial intelligence within companies, or if you're looking to adopt this powerful technology in a more robust way yourself, All-In on AI will give you a rare inside look at what the leading adopters are doing, while providing you with the tools to put AI at the core of everything you do.
A fascinating, richly illustrated journey through the history of artificial intelligence--and an honest assessment of our future alongside it. Artificial intelligence has long been a mainstay of science fiction, and increasingly it feels as if AI is entering our everyday lives, with virtual personal assistants such as Apple's Siri now ubiquitous and self-driving cars almost upon us. But what do we actually mean when we talk about artificial intelligence? In this comprehensive, beautifully illustrated account, AI expert Yorick Wilks traces the history of artificial intelligence back to its origins, examining not only how it works and why it was designed but also its controversies and achievements. Along the way, Wilks also considers our future with AI, assessing whether these technologies will benefit humanity or merely menace our way of life. Are the sentient machines of 2001: A Space Odyssey or The Matrix plausible, or will real-world AI look and feel very different? What has AI done for us so far? What do we want it to do? And what technologies could it yield in the future? Entertaining, enlightening, and keenly argued, Artificial Intelligence: Modern Magic or Dangerous Future? is the essential guide to the AI debate.
This book introduces readers to artificial intelligence (AI) through the lens of playable media and explores the impact of such software on everyday life. From video games to robotic companions to digital twins, artificial intelligence drives large sectors of the culture industry where play, media and machine learning coexist. This book illustrates how playable media contribute to our sense of self, while also harnessing our data, tightening our bonds with computation and realigning play with the demands of network logic. Author Eric Freedman examines a number of popular media forms - from the Sony AIBO robotic dog, video game developer Naughty Dog's Uncharted and The Last of Us franchises, to Peloton's connected fitness equipment - to lay bare the computational processes that undergird playable media, and addresses the social, cultural, technological and economic forces that continue to shape user-centered experience and design. The case studies are drawn from a number of related research fields, including science and technology studies, media studies and software studies. This book is ideal for media studies students, scholars and practitioners interested in understanding how applied artificial intelligence works in popular, public and visual culture.
Highlights the broad field of AI applications in education, regarding any type of artificial intelligence that is correlated with education. Discusses learning methodologies, intelligent tutoring systems, intelligent student guidance and assessments, intelligent educational chatbots, and artificial tutors. Presents the practicality and applicability implications of AI in education. Includes new and current research from research centers and universities. Offers case studies of AI techniques in educational activities.
This book explains the interaction between artificial intelligence and higher education. It explores artificial intelligence's tangible and intangible impact on higher education and scientific research and discusses how higher education and scientific research enhance the progress of artificial intelligence technologies. Based on systematic analysis with a multidisciplinary approach and a combination of theory and practice, the book brings original perspectives from the massive use of artificial intelligence in higher education and scientific research since the appearance of COVID-19. This book also discusses ethics in artificial intelligence, taking into consideration the recommendation on ethics of artificial intelligence adopted by UNESCO. This book explains the importance of technological sovereignty and new strategies to face current and future challenges related to e-learning, deep learning, and machine learning.
From technologist and strategist Brian Evergreen, a bold new agenda for the role of organizational leaders in creating a more human future with technology Social good initiatives are incompatible with the current network of systems that make up and support the private and public sectors. Millions of dollars have been invested in bringing leaders together from organizations around the world to design solutions for global challenges such as the climate crisis, child labor, racism, war, and many more. Despite executive buy-in, alignment of core capabilities and resources, passionate leadership, and well-designed strategies, these initiatives inevitably fail (with a few, notable exceptions). The dawn of the Internet ignited a global redesign and rebuild of the interlocking systems that make up and support the private and public sectors today. The era of Digital Transformation extended this further through the adoption of cloud technologies and distributed computing. With a recent wave of technological advancements, organizations have arrived at another global redesign and rebuilding of the network of systems that make up society: Autonomous Transformation, revealing an opportunity for leaders to create Profitable Good through systemic design in combination with emerging autonomous technologies and surprising and remarkable partnerships. Autonomous Transformation provides a blueprint for leaders and managers who have aspired or attempted to harness artificial intelligence and its adjacent technologies for the betterment of their organization and the world, weaving strategy, business, economics, systemic design, and philosophy into four actionable steps with accompanying frameworks:
The Ethics of Artificial Intelligence in Education identifies and confronts key ethical issues generated over years of AI research, development, and deployment in learning contexts. Adaptive, automated, and data-driven education systems are increasingly being implemented in universities, schools, and corporate training worldwide, but the ethical consequences of engaging with these technologies remain unexplored. Featuring expert perspectives from inside and outside the AIED scholarly community, this book provides AI researchers, learning scientists, educational technologists, and others with questions, frameworks, guidelines, policies, and regulations to ensure the positive impact of artificial intelligence in learning.
A new industrial revolution has begun. Like mechanization or electricity before it, artificial intelligence will touch every aspect of our lives--and cause profound disruptions in the balance of global power, especially among the AI superpowers: China, the United States, and Europe. Autonomous weapons expert Paul Scharre takes readers inside the fierce competition to develop and implement this game-changing technology and dominate the future. Four Battlegrounds argues that four key elements define this struggle: data, computing power, talent, and institutions. Data is a vital resource like coal or oil, but it must be collected and refined. Advanced computer chips are the essence of computing power--control over chip supply chains grants leverage over rivals. Talent is about people: which country attracts the best researchers and most advanced technology companies? The fourth "battlefield" is maybe the most critical: the ultimate global leader in AI will have institutions that effectively incorporate AI into their economy, society, and especially their military. Scharre's account surges with futuristic technology. He explores the ways AI systems are already discovering new strategies via millions of war-game simulations, developing combat tactics better than any human, tracking billions of people using biometrics, and subtly controlling information with secret algorithms. He visits China's "National Team" of leading AI companies to show the chilling synergy between China's government, private sector, and surveillance state. He interviews Pentagon leadership and tours U.S. Defense Department offices in Silicon Valley, revealing deep tensions between the military and tech giants who control data, chips, and talent. Yet he concludes that those tensions, inherent to our democratic system, create resilience and resistance to autocracy in the face of overwhelmingly powerful technology. Engaging and direct, Four Battlegrounds offers a vivid picture of how AI is transforming warfare, global security, and the future of human freedom--and what it will take for democracies to remain at the forefront of the world order.
A hands-on introduction to the principles and practices of modern artificial intelligence This comprehensive textbook focuses on the core techniques and processes underlying today's artificial intelligence, including algorithms, data structures, logic, automated reasoning, and problem solving. The book contains information about planning and about expert systems. Fundamentals of Artificial Intelligence: Problem Solving and Automated Reasoning is written in a concise format with a view to optimizing learning. Each chapter contains a brief historical overview, control questions to reinforce important concepts, plus computer assignments and ideas for independent thought. The book includes many visuals to illustrate the essential ideas and many examples to show how to use these ideas in practical implementations. Presented in a concise format to optimize learning Includes historical overviews, summaries, exercises, thought experiments, and computer assignments Written by a recognized artificial intelligence expert and experienced author
A hack is any means of subverting a system's rules in unintended ways. The tax code isn't computer code, but a series of complex formulas. It has vulnerabilities; we call them "loopholes." We call exploits "tax avoidance strategies." And there is an entire industry of "black hat" hackers intent on finding exploitable loopholes in the tax code. We call them accountants and tax attorneys. In A Hacker's Mind, Bruce Schneier takes hacking out of the world of computing and uses it to analyze the systems that underpin our society: from tax laws to financial markets to politics. He reveals an array of powerful actors whose hacks bend our economic, political, and legal systems to their advantage, at the expense of everyone else. Once you learn how to notice hacks, you'll start seeing them everywhere--and you'll never look at the world the same way again. Almost all systems have loopholes, and this is by design. Because if you can take advantage of them, the rules no longer apply to you. Unchecked, these hacks threaten to upend our financial markets, weaken our democracy, and even affect the way we think. And when artificial intelligence starts thinking like a hacker--at inhuman speed and scale--the results could be catastrophic. But for those who would don the "white hat," we can understand the hacking mindset and rebuild our economic, political, and legal systems to counter those who would exploit our society. And we can harness artificial intelligence to improve existing systems, predict and defend against hacks, and realize a more equitable world.
Sheds light on the ability to hack AI and the technology industry's lack of effort to secure vulnerabilities. We are accelerating towards the automated future. But this new future brings new risks. It is no surprise that after years of development and recent breakthroughs, artificial intelligence is rapidly transforming businesses, consumer electronics, and the national security landscape. But like all digital technologies, AI can fail and be left vulnerable to hacking. The ability to hack AI and the technology industry's lack of effort to secure it is thought by experts to be the biggest unaddressed technology issue of our time. Hacking Artificial Intelligence sheds light on these hacking risks, explaining them to those who can make a difference. Today, very few people-including those in influential business and government positions-are aware of the new risks that accompany automated systems. While society hurdles ahead with AI, we are also rushing towards a security and safety nightmare. This book is the first-ever layman's guide to the new world of hacking AI and introduces the field to thousands of readers who should be aware of these risks. From a security perspective, AI is today where the internet was 30 years ago. It is wide open and can be exploited. Readers from leaders to AI enthusiasts and practitioners alike are shown how AI hacking is a real risk to organizations and are provided with a framework to assess such risks, before problems arise.
AI is ready for business. Are you ready for AI? From financial modeling and product design to performance management and hiring decisions, AI and machine learning are becoming everyday tools for managers at businesses of all sizes. But AI systems come with benefits and downsides--and if you can't make sense of them, you're not going to make the right decisions. Whether you need to get up to speed quickly or need a refresher, or you're working with an AI expert for the first time, the HBR Guide to AI Basics for Managers will give you the information and skills you need to succeed. You'll learn how to: Understand key AI terms and concepts Recognize which of your projects would benefit from AI Work more effectively with your data team Hire the right AI vendors and consultants Deal with ethical risks before they arise Scale AI across your organization Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Explore the true potential and impact of business automation Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these business' survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus? In The New Automation Mindset: The Leadership Blueprint for the Era of AI-for-All, renowned entrepreneur and tech strategists Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples of the successful integration of automated technologies and descriptions of the positive results they had on the companies that deployed them. In the book, you'll also find: Hands-on advice for C-suite executives, front-line managers, and everyday employees to implement effective automation frameworks Insightful explorations of the innovation and growth advantages of automation Deep treatments of how automation is about more than just RPA--or Robotic Process Automation--and efficiency An inspiring and practical presentation of one of the most essential topics in business today, The New Automation Mindset will earn a place on the bookshelves of founders, entrepreneurs, managers, shareholders, tech enthusiasts, knowledge workers, and anyone else with an interest in digital transformation and commerce.
In Rewired, the world's most influential management consulting firm, McKinsey & Company, delivers a road-tested, how-to manual their own consultants use to help companies build the capabilities to outcompete in the age of digital and AI. Many companies are stuck with digital transformations that are not moving the needle. There are no quick fixes but there is a playbook. The answer is in rewiring your business so hundreds, thousands, of teams can harness technology to continuously create great customer experiences, lower unit costs, and generate value. It's the capabilities of the organization that win the race. McKinsey Digital's top leaders Eric Lamarre, Kate Smaje and Rodney W. Zemmel provide proven how-to details on what it takes in six comprehensive sections - creating the transformation roadmap, building a talent bench, adopting a new operating model, producing a distributed technology environment so teams can innovate, embedding data everywhere, and unlocking user adoption and enterprise scaling. Tested, iterated, reworked, and tested again over the years, McKinsey's digital and AI transformation playbook is captured in the pages of Rewired. It contains diagnostic assessments, operating model designs, technology and data architecture diagrams, how-to checklists, best practices and detailed implementation methods, all exemplified with demonstrated case studies and illustrated with 100+ exhibits. Rewired is for leaders who are ready to roll up their sleeves and do the hard work needed to rewire their company for long-term success.
One of the most influential scientists in the field of artificial intelligence explains its fundamental concepts and how it is changing culture and society. A particular form of AI is now embedded in our tech, our infrastructure, and our lives. How did it get there? Where and why should we be concerned? And what should we do now? The Shortcut: Why Intelligent Machines Do Not Think Like Us provides an accessible yet probing exposure of AI in its prevalent form today, proposing a new narrative to connect and make sense of events that happened in the recent tumultuous past, and enabling us to think soberly about the road ahead. The book is divided into ten carefully crafted and easily digestible chapters. Each chapter grapples with an important question for AI. Ranging from the scientific concepts that underpin the technology to wider implications for society, it develops a unified description using tools from different disciplines and avoiding unnecessary abstractions or words that end with -ism. The book uses real examples wherever possible, introducing the reader to the people who have created some of these technologies and to ideas shaping modern society that originate from the technical side of AI. It contains important practical advice about how we should approach AI in future without promoting exaggerated hypes or fears. Entertaining, disturbing, but always thoughtful, The Shortcut confronts the hidden logic of AI while preserving a space for human dignity. Essential reading for anyone with an interest in AI, the history of technology, and that of ideas. General readers will come away much more informed about how AI really works today, and what we should do next.
Understanding AI has never been easier with Simply Artificial Intelligence. Combining bold graphics with easy-to-understand text, Simply Artificial Intelligence is the perfect introduction to the world of AI for those who are short of time but hungry for knowledge. Covering a broad range of fields within AI - from computing and mathematics to politics and philosophy - entries demystify what artificial intelligence is and how it works, how it has dramatically changed the way we live, and how it might evolve in the future. Explaining each individual aspect of AI more clearly than ever before, the book outlines the key building-blocks and technological milestones in its history, profiles its most important practical applications - both current and predicted - and explores the numerous ethical debates around AI, and its increasing influence on culture and society. Dive deep into this book to further discover: - Clear graphics and simple definitions make this complex and increasingly important subject easier to grasp than ever before. - Entries cover a broad range of relevant subject areas - from computing and mathematics to philosophy and politics - exploring and explaining each one in a super-simple way. -Easy-to-understand graphics help to explain over 120 concepts, applications, and theories in a clear, visual way. Whether you are studying science or AI-related subjects at school or college, or simply want a jargon-free overview of this increasingly important subject, this essential guide is packed with everything you need to understand the basics quickly and easily. Perfect for complete beginners and time-poor readers looking for a quick overview of AI.
To what degree is technology in the form of products and processes capable of contributing human enhancement and wellbeing? In cases where the impact of a technology on society is not only very negligible but overall negative and harmful, what is technology good for? To answer these questions, Spence develops and applies a normative model based on rationalist and virtue ethics as well as stoic philosophy. Its primary purpose is to determine the essential conditions that any normative theory that seeks to assess the impact of technology on wellbeing must adequately address in order to be able to account for, explain and evaluate what contribution, if any, technology is capable of making to the attainment and enhancement of human wellbeing. Through developing this model, Spence offers a novel and important examination of the benefit of technology to our society as a whole.
Fascinating cross-disciplinary work encompassing, AI, cognitive science, learning science, creative writing and thinking skills Explores the role of the next wave of AI in creativity, education, literature and literacy. Written by experts in computing, education and creative writing. Explores the cutting edge and the limits of simulations of human creativity.